Customer Support & Contact

My Bills Compare | 2026 Standards

If you need assistance or wish to review our complaints process, reach out directly:

Phone: 0333 335 7841
Email: [email protected]
WhatsApp: +44 7756 612085
Office Address: 1000 Lakeside North Harbour, Western Road, Portsmouth, PO6 3EN

MyBills Compare is a member of the Energy Ombudsman, membership number C35MYBI02.

If your complaint isn't resolved within 8 weeks, or we issue a deadlock letter, eligible small businesses can refer it free of charge to the Energy Ombudsman at energyombudsman.org.